Terms of Service

1. Agreement to Terms

By accessing or using Home Care Pipeline's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Home Care Pipeline provides marketing and patient acquisition services specifically designed for private-duty, non-medical home care agencies. Our services include:

• Diagnostic assessments to identify growth opportunities
• Lead generation and patient acquisition campaigns
• Marketing strategy and implementation
• Caregiver recruitment support

3. Eligibility

Our services are intended for licensed home care agencies operating in the United States. By using our services, you represent that you are authorized to enter into this agreement on behalf of your agency.

4. User Responsibilities

You agree to:

• Provide accurate and complete information in assessments and forms
• Maintain the confidentiality of any account credentials
• Use our services in compliance with all applicable laws and regulations
• Not misrepresent your agency or its capabilities
• Respond to leads and inquiries in a timely and professional manner

5. Exclusivity

We operate on an exclusive territory basis, partnering with only one home care agency per geographic area. This exclusivity is subject to the terms of your specific service agreement.

6. Payment Terms

Payment terms, including fees, billing cycles, and refund policies, will be outlined in your individual service agreement. All fees are due according to the schedule specified in that agreement.

7. Results Disclaimer

While we strive to deliver measurable results, we cannot guarantee specific outcomes. Results vary based on factors including market conditions, agency capacity, service quality, and response times to leads. Any projections or estimates provided are based on typical client performance and are not guarantees.

8. Intellectual Property

All content, materials, and intellectual property on our website and in our services remain the property of Home Care Pipeline. You may not copy, reproduce, or distribute our materials without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Home Care Pipeline shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Home Care Pipeline, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Termination

Either party may terminate the service relationship according to the terms specified in the service agreement. Upon termination, your access to certain services may be discontinued.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated terms on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service, please contact us: