Privacy Policy

1. Introduction

Home Care Pipeline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide through our diagnostic assessment or contact forms.
• Business Information: Information about your home care agency, including size, location, and operational details provided during the assessment.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
• Device Information: Browser type, IP address, device type, and operating system.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and personalize our services and diagnostic results
• To communicate with you about our services, including follow-up consultations
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., CRM systems, email services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

7. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.